Privacy Policy
Privacy Notice
Protecting your privacy is a priority of Stonegate Mortgage Corporation, and its
affiliates. We value the confidence you have placed in us and are committed to ensuring
that your client information is safeguarded. This Privacy Notice ("Notice") explains
how we collect, share, and protect your personal information. This Notice also gives
you valuable information on the choices you have about how we use your personal
information. Please read this Notice carefully to understand what we do.
Information We Collect About You
We may collect the following types of nonpublic personal information about you from
the following sources:
- information we receive from you on applications or other forms when you open an
account, register for one of our products or services, or accept a promotional offer
for a product or service from us or companies related to us through common ownership
or control ("Affiliates") (such as your name, address, Social Security number, phone
number, e-mail address, assets, income and motor vehicle information);
- information about your transactions with us, Affiliates or others (such as your
account balance, payment history, parties to transactions, health care information,
claims history, and use of products and services); and
- information we receive from a consumer reporting agency (such as your credit worthiness
and credit history).
We call all of the personal information described above and elsewhere in this Notice
"Client Information."
Confidentiality and Security of Client Information
We restrict access to your nonpublic Client Information to persons who need to know
that information. We maintain physical, electronic, and procedural safeguards to
protect your Client Information.
Use of Client Information
We use Client Information for: (1) our everyday business purposes, such as processing
transactions, maintaining your account, reporting to credit bureaus, verifying your
identity, and fulfilling legal and regulatory obligations; (2) our marketing purposes,
namely to offer our products and services to you; and (3) joint marketing with other
companies.
Upon your written request, we will provide you with a summary of the Client Information
we have collected about you. We will not send you information collected in expectation,
or in connection with, any claim, civil or criminal proceeding.
If you feel your Client Information in our files is incorrect or incomplete, we
will review it. If we agree, we will make your necessary corrections, and, upon
request, inform anyone who received such information from us in the past two years.
If we do not agree, you may give us a brief statement that we will include with
future disclosures and send to anyone who received the information from us in the
past two years.
Disclosure of Client Information to Affiliates
We may share Client Information with our Affiliates in order to (1) service your
account; and (2) offer our products and services to you.
The Client Information we share with Affiliates includes identification and contact
information and general information about your transactions and experiences with
us. We do not share information relating to your physical or mental health or the
provision of health care to you ("Health Information") that we collect or investigative
consumer reports that we obtain except to underwrite or administer your insurance
policy or related claims or to administer your annuity contract, as required by
law or as authorized by you.
You have a choice about the offers that are sent to you by our Affiliates as explained
in Opt-Out Choice A below.
Disclosure of Client Information to Outside Companies
We may share Client Information with outside companies in limited circumstances:
- to help us process transactions for your account;
- to service your account or perform other business functions on our behalf, such
as mail and print vendors;
- when disclosure is required or permitted by law. For example, we may be required
to disclose Client Information to cooperate with law enforcement and regulatory
authorities, to resolve client disputes, and to perform credit checks and authentication
procedures to prevent fraud; and
- when we enter into a joint marketing agreement with another financial institution
to provide products and services such as insurance that may be beneficial to you.
When we share Client Information with outside companies or third parties, we require
them to safeguard this information and only use it for the agreed upon purpose.
Additionally, we may use Client Information to send you marketing offers on behalf
of selected outside companies for products that they sell. You may direct us not
to use your Client Information for this purpose as described in Opt-Out Choice B
below.
You Have Choices About How We Use and Disclose Client Information
You have choices about offers that may be sent to you. Your opt-out choices and
how to opt-out are explained below.
A. Offers for Products and Services of Our Affiliates (Opt-Out Choice A)
Stonegate Mortgage Corporation and its Affiliates provide a wide range of services,
including mortgage lending and insurance services. We may disclose certain Client
Information to our Affiliates in order to service your accounts and to develop and
send you offers for their products and services. You may opt-out of receiving separate
marketing offers from our Affiliates. If you choose Opt-Out Choice A, we may still
share information with our Affiliates as permitted by law, but our Affiliates will
not use this information to send you marketing offers.
To opt-out from receiving marketing offers from our Affiliates, call us at 1-888-225-2164
or fill out and return the attached form and check the Opt-Out Choice A box.
If you call the toll-free number, you will be asked for your name and customer verification
information so that we can correctly record your opt-out choices.
B. Offers for Products and Services of Other Companies (Opt-Out Choice B)
You may direct us not to use your Client Information for the purpose of sending
you offers for products and services on behalf of outside companies, unless otherwise
authorized by you, by selecting Opt-Out Choice B.
To opt-out of receiving marketing offers from us on behalf of outside companies,
call us at 1-888-225-2164 or fill out and return the attached form and check the
Opt-Out Choice B box.
If you call the toll-free number, you will be asked for your name and customer verification
information so that we can correctly record your opt-out choice.
Additional State Opt-Out Information
In states where additional notification is required before you can provide an effective
opt-out, we will contact you separately regarding your opt-out choices.
If any accounts with us have a California mailing address, California law requires
that we not share Client Information with nonaffiliated third parties except as
permitted by California law, such as with your consent, to service your account,
or to other financial institutions with which we have joint marketing agreements.
If any of your insurance or annuity accounts with us has a New Mexico Billing address,
we will automatically treat all of your accounts as if you chose Opt-Out Choice
B as described in this Notice.
Former Clients
If you close an account, your account becomes inactive, or you are no longer a client,
we will continue to treat and safeguard your Client Information as described in
this Notice.
Opt-Out Form
To opt-out of marketing offers under Opt-Out Choice A or Opt-Out Choice B described
above, please print and complete the opt-out form accessible by the link below.
Download Opt-Out Form (Microsoft Word)
Call us toll-free at – 888-570-0450